Tathagat Varma, Global TechOps Leader at Walmart Global Tech, shares invaluable insights from his extensive experience in tech leadership. He discusses the urgent need for coherent AI strategies among businesses, highlighting the pitfalls of rushed implementations. Varma emphasizes the importance of integrating AI within existing workflows, fostering collaboration and empathy. He outlines the challenges of AI investment, urging organizations to focus on both customer experience and operational efficiency, and stresses the development of essential skills for successful AI adoption.