Tathagat Varma

Tathagat Varma, Global TechOps Leader at Walmart Global Tech, discusses the complexities of AI adoption in businesses. He highlights the dual challenges organizations face: either struggling to get started or failing from rushed implementation. Tathagat emphasizes the need for a coherent AI strategy, leadership alignment, and choosing the right pilot projects to address specific problems. He also addresses the importance of balancing short-term returns with long-term customer satisfaction, and the essential skills required for a successful AI journey.