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Tarek Slimani
An expert in customer journey mapping and enhancing customer experience.
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Jan 23, 2024 • 41min
How to build a customer success practice through customer journey mapping | Tarek Slimani
Delve into the world of customer journey mapping in this engaging podcast. Learn how collaboration and alignment between departments are crucial in creating effective maps. Discover the value of understanding the customer's perspective and measuring the impact of your mapping efforts. Join Tarek as he shares practical insights on mastering the art of customer success through journey mapping.
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AI-powered
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Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode