Tanguy Crusson

Tanguy Crusson, Head of Jira Product Discovery at Atlassian, shares over a decade of experience in launching products like HipChat and Statuspage. He delves into the challenges of innovating within large organizations, discussing the pitfalls like competitive myopia. Tanguy highlights the importance of understanding user needs and the right timing. He also emphasizes the value of 'lighthouse users' in product development and the necessity of agility and empathy in building successful products. Don't miss his insights on balancing innovation with corporate constraints!

Tanguy Crusson, Head of Product for Jira Product Discovery at Atlassian, shares insight into the transformative role of AI in product discovery. He discusses how his team uncovers real user problems and validates solutions quickly, cutting down on wasted time. Tanguy delves into a structured four-stage discovery process emphasizing the importance of user interviews and iterative testing. He also explains why traditional PRDs are out of favor and highlights effective strategies for engaging customers to enhance product development.