Sydney Johnson, a KQED reporter with a focus on San Francisco's drug crisis, shares her firsthand insights on the newly opened triage center in the South of Market. She discusses its role in addressing the fentanyl crisis and the complexities faced by individuals seeking help. Personal stories unveil confusion around the center's purpose and the effects of increased police presence. Johnson also evaluates the center's supportive services and the community's mixed reactions, questioning whether it can truly make an impact on addiction and homelessness.