Suresh Kumar

Suresh Kumar, Chief Technology Officer at Walmart, is spearheading a bold AI transformation for the retail giant. He discusses integrating OpenAI to allow customers to shop through ChatGPT and introduces Sparky, Walmart's conversational shopping agent. Kumar delves into using AI for tailored local inventory, enhancing delivery options, and boosting supply chain resilience. He highlights the importance of ethical AI implementation and emphasizes a 'people-led, tech-powered' approach to retail, aiming to improve customer experiences while adapting the workforce.