Sumanth Raghavendra

Sumanth Raghavendra, CEO and co-founder of Presentations.AI, and Sidu Ponnappa, CEO of Realfast.ai, discuss the seismic shifts AI is causing in the SaaS industry. They explore how AI can transform customer engagement and support, moving from basic chatbots to advanced, nuanced interactions. The guests emphasize the urgent need for Indian SaaS companies to adapt their models to focus on outcome-based pricing instead of feature lists. They also touch on the challenges of integrating SaaS into traditional industries and the importance of data as a critical resource.