Sue MacArthur

Sue MacArthur, co-owner of Strategic Talent Management, shares her wealth of experience in solving agency challenges. The conversation focuses on the revolutionary concept of stay interviews, which enhance employee retention and culture. Sue emphasizes the importance of open, two-way dialogues about career aspirations, fostering trust and candid feedback within teams. Practical tips for implementing stay interviews are discussed, highlighting the need for thoughtful questions and an environment where employees feel safe to express their concerns. A must-listen for agency leaders!