Sue Graves

Founder and CEO of Experience Alive with 30+ years in hospitality; consultancy focuses on practical hotel tech—AI, robotics, RFID, and sustainability—to improve operations, reduce costs, and boost NOI.

Best podcasts with Sue Graves

Ranked by the Snipd community

21 snips

Nov 4, 2025 • 44min

Hotel Technology You Can Install To Boost NOI | Sue Graves E56

Sue Graves, founder and CEO of Experience Alive, brings over 30 years of hospitality expertise to the table. In this engaging discussion, she reveals how technology can significantly boost hotel profitability. From using conversational AI to decrease front desk calls to implementing delivery robots that enhance service speed, Sue highlights practical tech solutions. She also discusses the impact of RFID tracking on linen costs and smart room technologies that promote sustainability and energy efficiency, making innovation accessible for every hotel owner.

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app