Stuart Pearson

Head of Innovation at Citizens Advice Stockport, Oldham, Rochdale and Trafford. Heavily involved in the development of Caddy, an AI tool tailored to the needs of Citizens Advice advisors.

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Sep 5, 2025 • 33min

The latest AI developments that matter for the voluntary sector

Stuart Pearson, Head of Innovation at Citizens Advice Stockport, shares insights on developing Caddy, an AI chatbot designed to support charity advisors. Zoe Amar, founder of Zoe Amar Digital, highlights the skills gap hindering AI adoption in charities. They discuss the importance of human involvement in AI integration to enhance service delivery while maintaining trust. The conversation explores current AI trends and resources for charity professionals, emphasizing a thoughtful approach to technology that aligns with organizational values.

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