Steve Rouman

Steve Rouman, SVP of Real Estate at RH, shares insights from his rich career, having previously led strategies at Amazon, Apple, and Gap. He discusses RH’s remarkable transformation into a luxury lifestyle brand and the strategic site selection that fuels this evolution. Post-COVID consumer behavior emerges as a focal point, along with the synergy between e-commerce and physical retail. Rouman offers wisdom for newcomers, emphasizing that human connection remains crucial in enhancing the retail experience.