Steve Phipps, founder of Wayfine Marketing, shares his journey from VP to agency owner, focusing on strategies for service-based B2B growth. He emphasizes the critical role of effective delegation to eliminate bottlenecks and empower teams. The conversation dives into the importance of aligning team strengths, managing projects efficiently, and understanding the visionary vs. integrator roles. Phipps offers actionable insights for agency owners on how to transition responsibilities and foster a culture of self-sufficiency, paving the way for sustainable growth.