Steve O'Hear

Steve O'Hear, VP at Zapp and former TechCrunch reporter, dives into the booming on-demand delivery market in Europe. He discusses Zapp's innovative approach and the competitive landscape, addressing recent fundraising news from rivals like Getir and Weezy. O'Hear shares insights on consumer behavior shaped by the pandemic and how sustainable models prioritize convenience. The conversation also touches on the economic challenges facing companies like GoPuff and the importance of user experience in driving startup growth.