Steve Jenks

Steve Jenks, a UX researcher at MeasuringU and faculty member at the University of Denver, shares his journey from academia to user research. He discusses the art of conducting research without direct influence, emphasizing the significance of understanding business needs and shaping decisions effectively. Jenks also dives into client management, offering insights on guiding them toward appropriate methodologies. With tips on collaboration and maintaining client engagement, he underscores the importance of ongoing skill enhancement for researchers, regardless of their organizational maturity.