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Steve Hunt
Costco customer service worker and former Oklahoma City mayoral candidate. He has insights about how private equity takeovers of vendors are eroding product quality and customer service.
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13 snips
Jul 22, 2025
• 39min
Costco's Private Equity Headache
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Steve Hunt, a Costco customer service worker and former Oklahoma City mayoral candidate, uncovers how private equity takeovers are impacting product quality and customer service at Costco. He shares his firsthand experiences navigating the corporate landscape, revealing how cost-cutting measures by private equity firms are eroding trust and enjoyment for customers. The conversation delves into the broader implications of these practices, highlighting the contrast between Costco's reputation and the reality of vendor relationships, ultimately calling for greater corporate accountability.
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