Steve Holm

Steve Holm, CEO of Copper CRM, has a rich background in graphic design and digital product development. He shares insights on using CRM to nurture client relationships and enhance personalized experiences. Holm emphasizes the importance of prioritizing existing clients over new acquisitions and discusses how design can translate to customer value. He also explores integrating project management tools with CRM for better workflow efficiency, offering strategies for agencies to elevate their client interactions.