Steve Frankenery, a Northwestern professor of psychology and marketing, discusses the art of constructive disagreement. He introduces his board game, Point Taken, which helps navigate polarizing topics like hot dogs and politics by emphasizing calmness and clarity. Listeners learn the importance of emotional readiness, humility, and the power of writing to enhance arguments. The conversation also highlights practical rules for leaders to foster better discussions, including avoiding personal attacks and changing conversation goals, making disagreements productive rather than divisive.
