Steve Bernstein
A customer feedback expert from Waypoint Group.
Best podcasts with Steve Bernstein
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Dec 15, 2023 • 32min
The Dos and Don'ts of Getting Customer Feedback
Customer feedback expert Steve Bernstein from Waypoint Group shares strategies for collecting and leveraging customer insights for business growth. Topics include identifying key stakeholders, increasing survey response rates, creating valuable surveys, asking the right questions, and enhancing customer-centricity. Ideal for Customer Success Managers looking to refine their customer engagement strategies.
