Stephen Gilbert
VP of Salesforce Loyalty working within the Collinson Group, responsible for creating the next generation of Loyalty Programs on the Salesforce Loyalty Ecosystem
Best podcasts with Stephen Gilbert
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Sep 19, 2023 • 51min
#434: Travel Loyalty Insights with Collinson and Salesforce
Stephen Gilbert, VP of Salesforce Loyalty at Collinson and Ram Machiraju, VP of Product Management at Salesforce, share insights on loyalty programs in the travel sector. They discuss extending the value of loyalty programs through partnerships and everyday earn and burn solutions. They also explore strategies for driving customer engagement and highlight challenges faced by the travel industry.
Apr 16, 2024 • 59min
Large Language Model-based Chatbots and Medical Regulation
Prof. Stephen Gilbert, a leading expert in Medical Device Regulatory Science, dives into the intersection of AI and medical regulation. He discusses the challenges of adapting traditional frameworks for AI chatbots and large language models, emphasizing the need for updated regulations to ensure patient safety. Gilbert compares LLMs to an unpredictable genie, highlighting their potential and risks. He also explores the evolving responsibilities of physicians in a tech-driven landscape, advocating for collaboration to advance innovations while maintaining safety.
