Stephanie Nguyen

In this insightful discussion, Sam Levine and Stephanie Nguyen, former FTC officials and now experts in consumer protection and data privacy, shed light on the hidden dangers of loyalty programs. They unveil how companies like McDonald's exploit these schemes to harvest consumer data and manipulate spending through surveillance pricing. The duo breaks down their framework of attracting users and raising prices, while revealing the surprising legality behind extensive data collection. Join them as they explore why loyal customers often end up paying more and the implications for competition and consumer trust.