Stephanie Denino

Stephanie Denino, Head of Advisory at FOUNT Global and Managing Director at TI People, discusses the nuances of workflow friction. She highlights how everyday tasks are impacted by poorly designed processes and shares surprising examples, like call-center workers delaying restroom breaks. By redefining how we view workflows, she emphasizes the role of HR in workflow design, the importance of language in shaping perceptions, and the challenges AI introduces in optimizing work. Tune in for insights on creating smoother, more efficient work experiences!