Jessica Kriegel, chief strategy officer at Culture Partners, and Stephan Meier, a professor at Columbia Business School, explore the shifting landscape of work post-pandemic. They discuss how return-to-office mandates may reflect deeper issues of trust and control. The conversation dives into Amazon's policy changes and contrasts industry approaches, revealing a growing preference for hybrid models. With a humorous touch, they examine the complexities of collaboration in different work environments and challenge the assumption that a return to the office is always beneficial.

Stephan Meier, a renowned professor at Columbia Business School, discusses the crucial role of prioritizing employees for business success. He argues that businesses risk losing innovation if they neglect employee well-being. Highlights include the 'value stick' concept for balancing employee and customer satisfaction, and case studies showing the benefits of an employee-centric model. Meier also emphasizes the importance of tailored support based on workforce segmentation and the role of managers in fostering an engaged workplace.

In this engaging discussion, Stephan Meier, Chair of the Management Division at Columbia Business School, champions the concept of employee-centricity as a key to competitive advantage. He argues that happy employees lead to better performance and profitability. Discover how frameworks for customer-centricity can enhance the employee experience. Meier reveals the four crucial motivators beyond pay that significantly impact workplace dynamics. He also explores the double-edged sword of technology in optimizing employee engagement.