Stefano Scaglioni, a Product Assurance and Safety Manager at the European Space Operations Center, discusses the importance of quality and process improvement in satellite operations. He explores the collaborative dynamics of scientific missions and the significance of camaraderie among team members. Stefano emphasizes how effective knowledge management and quality assurance empower teams and shares insights on the structured approach to learning from experiences. He even spices things up with anecdotes about Italian cuisine, including perfect wine pairings!