Stefan van Duyvendijk, Accounting Operations Evangelist at FloQast and co-author of 'Shift Happens,' encourages accountants to adopt an operational mindset. He discusses how automation is transforming accounting, allowing professionals to focus on strategic engagement. The conversation also highlights the evolving role of accountants as strategic assets, stressing the importance of effective communication and collaboration. Van Duyvendijk emphasizes the need for ongoing assessment of processes and networking in the accounting community to adapt to client expectations.