

Stefan Holmlid
Professor in Design at IDA, Linköping University, and co-author of The Materials of Service Design, researching service design methods, materials and public-sector design.
Best podcasts with Stefan Holmlid
Ranked by the Snipd community

Mar 26, 2025 • 43min
S4 Ep9: The Materials of Service Design
Johan Blomkvist, an Assistant Professor at Linköping University, and Stefan Holmlid, a Professor there, dive deep into their book, exploring the pivotal role of materials in service design. They discuss the interplay of tangible and intangible elements in service materials and introduce a practical three-part categorization. Time emerges as a vital service material, influencing pacing, rhythm, and public transport experiences. They also emphasize conversations and behaviors as key materials, along with the evolving role of AI in design, making it a must-listen for service design enthusiasts.

Jul 13, 2017 • 30min
Service Design for organisations, politics and welfare / Stefan Holmlid / Episode #31
Stefan Holmlid, a service design veteran, shares insights on building organizational capabilities, designing for nomadic welfare systems, and the political impact of design. He discusses the challenges of making design a core capability within organizations and emphasizes the importance of understanding context and being open to learning. He also explores the concept of nomadic welfare systems and the need for adaptable services to accommodate mobile populations. Additionally, he shares examples of how people can learn more and get involved in service design.


