Stanford Slovin

Stanford Slovin, an author and wealth management expert, emphasizes the transformative power of listening in leadership and personal connections. He shares insights from his research, revealing how poor listening leads to client attrition and suggests a simple process: Pause, Reflect, Clarify, and Empathize. Slovin addresses common barriers to effective listening, such as multitasking, and provides strategies to foster empathy in the workplace. Open-ended questions and recognizing signs of distraction can greatly improve communication and engagement.