Spencer Schneidenbach

In this discussion, Spencer Schneidenbach, a Microsoft MVP and CTO of Aviron Software, shares his expertise on integrating large language models in healthcare applications. He elaborates on using AI to improve customer interactions by summarizing conversations and analyzing sentiments. The chat touches on Microsoft's Semantic Kernel, which simplifies connecting AI to APIs. Additionally, Spencer highlights the balance between creativity and consistency in AI responses, emphasizing the necessity of effective prompting and rigorous testing for successful AI implementations.

Spencer Schneidenbach, a Microsoft MVP and the president of Aviron Software, dives into the world of agentic AI. He discusses using large language models to improve healthcare customer interactions, from summarizing conversations to identifying sentiments. Spencer highlights the ease of integrating Microsoft's Semantic Kernel with OpenAI models, enhancing API connections. The conversation also explores the challenges of building scalable AI solutions, the importance of effective prompt crafting, and the critical role of user feedback in AI tool development.