Sofía Bravo

Sofía Bravo, Head of Recruitment at Sagan, shares her expertise on cultural dynamics in Latin America. She explains the phenomenon of performative work, where junior team members focus on justifying mistakes rather than analyzing them. Jon and Sofía discuss the importance of radical candor—high care and high honesty—and how leaders can model this behavior to foster psychological safety. They emphasize the need for clear feedback while avoiding defensive responses and highlight the power of selective praise to reinforce desired behaviors.