Simonetta Turek

Transitioning Chief Product Officer at Medallia with extensive global product leadership across B2B customer experience, post-sale delivery, and platform strategy; featured guest sharing insights on customer-centric innovation and product-led culture.

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Oct 13, 2025 • 45min

CPO Rising Series: Former Medallia CPO on Evolving Product Leadership Through Customer-Centric Innovation

Simonetta Turek, Transitioning Chief Product Officer at Medallia, shares her vast experience in B2B product leadership. She discusses the evolution of product leadership towards a GM mindset, emphasizing customer-centric innovation. Simonetta highlights the importance of embedding customer experience into company culture and warns about the pitfalls of focusing too closely on individual customer needs. She also talks about balancing creativity with operational rigor and the significance of curiosity as a key trait for great product leaders.

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