In this intriguing discussion, Simon Taylor, author of Fintech Brain Food and a fintech expert, delves into innovative solutions reshaping the industry. He introduces Alix, a service easing estate settlements, blending AI with human support. The conversation shifts to Narrative, an AI startup streamlining consumer complaint resolution. Finally, they explore Ogment AI's vision for agentic commerce, aiming to empower merchants in the era of large language models while tackling the challenge of brand representation. It's a blend of compassion, compliance, and cutting-edge tech.