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Simon Pitkin
Client-servicing expert with over 30 years' experience building and scaling client service teams in the financial services industry; brought in by Hoxton Wealth to develop a global, tech-enabled but people-led servicing model.
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Sep 26, 2025
• 17min
How To Service Your Clients The Right Way | with Simon Pitkin
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Join Simon Pitkin, a client-servicing expert with over 30 years of experience in the financial services industry. He discusses the vital blend of technology and personal connection in client service. Simon emphasizes the importance of being visible and available for clients, especially during market fluctuations. He shares strategies for simplifying onboarding processes and coordinating departments for seamless support. Discover how the My Hoxton app connects clients with advisors globally, enhancing service while ensuring holistic advice across jurisdictions.
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