Shiv Rao

Shiv Rao, CEO and founder of Abridge, discusses his innovative journey as both a cardiologist and entrepreneur. He highlights how Abridge uses AI to alleviate clerical burdens, enabling doctors to focus more on patient care. Shiv shares insights on building trust within existing healthcare systems and the unique opportunities present in today's healthcare AI landscape. He emphasizes the importance of collaboration between medical professionals and tech developers, aiming to transform doctor-patient interactions for better health outcomes.

Dr. Shiv Rao, a cardiologist and CEO of Abridge, sheds light on the intersection of healthcare and AI. He shares how a poignant clinic encounter inspired the founding of Abridge, aimed at bettering doctor-patient communication. The discussion reveals insights into AI's role in restoring presence in the clinic and the importance of earning clinician trust. Rao also emphasizes that empathy, taste, and curiosity are vital in healthcare AI, and he reflects on his journey from music to medicine, highlighting the need for collaboration in advancing patient care.

In episode 81 of The Gradient Podcast, Daniel Bashir speaks to Shiv Rao.Shiv Rao, MD is the co-founder and CEO of Abridge, a healthcare conversation company that uses cutting-edge NLP and generative AI to bring context and understanding to every medical conversation. Shiv previously served as an Executive Vice President at UPMC Enterprises, managing the provider-facing portfolio of technology investments and R&D. He is a practicing cardiologist in UPMC's Heart and Vascular Institute.Have suggestions for future podcast guests (or other feedback)? Let us know here or reach us at editor@thegradient.pubSubscribe to The Gradient Podcast:  Apple Podcasts  | Spotify | Pocket Casts | RSSFollow The Gradient on TwitterOutline:* (00:00) Intro* (01:34) Shiv’s medicine/technology/VC background* (05:45) Difficulties for tech in healthcare and how this informs Shiv’s approach* (10:52) “Productivity with a smile” and how AI can make medicine feel more human* (12:35) Shiv’s experiences in medicine and how Abridge’s product helps doctors* (16:10) How the role of a clinical team could evolve* (19:30) Abridge’s partnerships and real-life use cases* (23:00) Shiv’s perspectives on concerns about bias/trust/privacy* (25:25) Clinical decision support vs “automating doctors”* (29:07) Transparency and Abridge’s user experience* (35:20) Algorithmic solutionism vs human-focused approaches to technology development * (38:50) Ways AI might impact healthcare* (41:10) Generative AI applications* (45:00) Generative AI opportunities beyond documentation* (49:25) Innovation and reducing friction, UX* (50:56) Why people make wild predictions about AI* (54:25) What it means to “automate away” a doctor, how we’re misusing the medical workforce* (56:10) Shiv’s advice for people interested in AI + healthcare* (1:00:04) OutroLinks:* Abridge Homepage Get full access to The Gradient at thegradientpub.substack.com/subscribe

Shiv Rao, CEO and Co-founder of Abridge and a cardiologist, joins the conversation to delve into the future of healthcare communication. He discusses how Abridge's AI platform automates note-taking, significantly saving doctors time and improving patient interactions. The chat covers advancements in AI tech, tackling clinician burnout, and the importance of effective communication in healthcare. Rao also emphasizes patient privacy and the potential of AI to enhance overall healthcare outcomes.

Dr. Shiv Rao, CEO of Abridge, discusses how AI technology helps streamline medical notes, reduce clinician burnout, and improve patient care. He shares his journey from rebel skater to healthcare innovator, highlighting the importance of AI in transforming the healthcare industry.