Shilpa Arora

Shilpa Arora, Co-founder and COO of Insurance Samadhan, sheds light on the recently passed Insurance Bill 2025, a potential game changer for policyholders. She discusses how 100% FDI could enhance affordability and distribution, while also emphasizing the strengthening of the Insurance Regulatory Authority of India. The conversation reveals persistent issues like claim rejections and mis-selling, and highlights the need for better oversight and transparency in the claims process. Arora argues that real consumer benefits hinge on effective implementation of the new regulations.