Shannon Vettes

Shannon Vettes, a transversal Product and Engineering Leader and self-proclaimed "process nerd," discusses the pivotal roles of PMOs and Program Managers. She shares insights on when to introduce program management and how it can align teams effectively. Vettes emphasizes the importance of timing and thoughtfulness in reorganizations while maintaining team cohesion. She also explores balancing internal processes with customer value and the evolving role of PMOs in facilitating change and measuring success.