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Shannon Kay
Co-founder of Topline Pro with an engineering and product background who led early product development and operations, focused on using data and AI to automate marketing, sales, and operations for service businesses.
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Nov 10, 2025
• 53min
Episode 403: Nick Ornitz & Shannon Kay - Co-Founders, Topline Pro
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Nick Ornitz and Shannon Kay, co-founders of Topline Pro, share their journey from meeting at Harvard Business School to creating AI-driven tools for home service professionals. They discuss the initial false positive of their concept, Dwelling, and how their pivot led to success. With insights from Y Combinator, they explore the power of AI in automating marketing and operations. The duo highlights the importance of customer feedback and their recent $27M Series B funding, setting the stage for future growth and innovation in service businesses.
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