Shannon Bell

Shannon Bell, the Executive Vice-President and Chief Digital Officer at OpenText, discusses her strategic approach to implementing AI in one of Canada's largest tech firms. She emphasizes the importance of starting small and focusing on meaningful outcomes rather than flashy technology. Shannon shares insights on managing operational complexity, achieving a $1 billion efficiency goal, and reshaping job roles to meet evolving needs. She highlights the potential of AI to enhance productivity in Canada and the vital role of change management in tech adoption.