Shanna Utgard, a cybersecurity expert who survived a ransom attack, shares her inspiring journey while delving into a major IT outage involving Microsoft, CrowdStrike, and Delta Airlines. The conversation highlights the complexities of third-party losses in cybersecurity and the ensuing blame game among tech giants. They also discuss the surprising rise of Zoom as the go-to remote support tool, comparing it to Microsoft Teams with a sprinkle of humor about Star Trek Picard, showing their engaging chemistry and shared interests in tech and sci-fi.
