Claire Pedrick, a coach at 3D Coaching, and Shaney Crawford, a linguistics expert and speaker, dive into the art of listening in the workplace. They reveal that real listening creates shared meaning, going beyond just exchanging information. The duo discusses how second languages' musicality can shed light on communication. They advocate for observing not just what is said, but how it’s said, and emphasize letting go of biases to facilitate deeper connections. This engaging masterclass is a treasure trove for anyone looking to enhance their listening skills.
