Shane Bray
Chief Customer Experience Officer (CXO) at Blue Cross and Blue Shield of Louisiana
Best podcasts with Shane Bray
Ranked by the Snipd community
Mar 5, 2024 • 24min
Prioritizing High-Quality Patient Experiences in Insurance Workflows - with Shane Bray of Blue Cross Blue Shield Louisiana
Discussing the integration of AI in healthcare and financial services to enhance patient experiences. Exploring generative AI advantages in healthcare IT systems and caretakers' understanding of patient behaviors. Addressing challenges in healthcare insurance workflows, prioritizing patient-centered outcomes, and leveraging AI for data insights to improve decision-making processes.
