Serena Wellen

Serena Wellen, the Vice President of Product Management at LexisNexis Legal and Professional, delves into the revolutionary Lexis Protégé tool designed to personalize the legal workflow. She discusses how this AI assistant adapts based on user profiles, enhancing productivity within Microsoft 365 applications. Wellen also emphasizes the importance of user control and transparency in data handling, ensuring that the AI meets the unique needs of law firms. Additionally, she highlights the crucial role of client feedback in refining AI products for the legal sector.

Jeff Pfeifer and Serena Wellen from LexisNexis discuss the rapid development of AI tools for the legal industry. They share insights on the evolution of their Lexis+ AI tool, the launch of Lexis Snapshot and Lexis Create, and the expansion of generative AI tools to an international reach. They also explore the adoption of chat GPT technology in law firms, user feedback, future improvements, AI product development, and essential skills for product managers. The guests emphasize the importance of user feedback in driving enhancements and the transformative impact of AI products on the legal industry.