Sean Rothwell
Director of Marketing, Digital Solutions CX at NICE
Best podcasts with Sean Rothwell
Ranked by the Snipd community
Mar 7, 2024 • 17min
Reshaping Customer Experiences with AI
Explore how AI is reshaping customer experiences, from creating human-like chatbots to empowering agents with valuable insights. Discover the advantages of generative AI in enhancing interactions and debunking the misconception of AI replacing human agents. Learn about the importance of data security, impactful AI use cases, and best practices for optimizing AI integration in organizations.
