Scott Stephenson, co-founder and CEO of Deepgram, shares his unique journey from particle physics to AI voice technology. He highlights the complexities of building intelligent voice agents, focusing on perception, interaction, and real-time updates. The discussion dives into the transformative potential of AI in customer service, emphasizing federated learning for continuous improvement. Scott also unveils Deepgram's new agent toolkit, showcasing applications across industries like healthcare and food service, and the need for adaptable models in voice interactions.
