Scott McKain
Business advisor helping leaders create distinction. Recipient of the 2024-25 Cavett Award, professional speaking’s highest honor.
Best podcasts with Scott McKain
Ranked by the Snipd community
May 6, 2025 • 22min
Beyond Distinction: How Entrepreneurs Transcend Marketplace Turbulence with Scott McKain
Scott McKain, a business advisor and the 2024-25 Cavett Award recipient, dives into how entrepreneurs can thrive amidst market turbulence. He discusses the importance of clarity in identity and values as a strategic compass. Emphasizing the human factor, Scott highlights the need for genuine connections, even in an AI-driven world. He advocates for balancing passion with problem-solving and encourages embracing uniqueness among customers. Learn more about strategic differentiation and gain insights from his new book, available for free on his website.
Mar 23, 2020 • 10min
S2 E378: Encore Episode - What happened to customer loyalty?
Scott McKain, a renowned expert on customer loyalty, dives into the evolving nature of consumer devotion. He introduces the 'Three Levels of Customer Loyalty' and reveals why loyalty is on the decline. Key factors include choice overload and inadequate navigation tools, drawing parallels to shifts in television viewership. McKain emphasizes the need for businesses to adapt their strategies to enhance customer experiences and engagement, offering actionable insights to turn the tide on loyalty issues.
