Scott Christensen

Scott Christensen, Senior Vice President at Kaufman Hall, dives into the evolving landscape of retail healthcare delivery. He discusses the mixed results of major players like CVS and Amazon compared to the struggles of Walmart and Walgreens. The conversation highlights the key factors shaping the future of retail health—convenience, pricing transparency, and consumer expectations. Christensen shares insights on Walmart's challenges in sustaining its healthcare initiatives and the broader economic pressures that impact patient access.