Scott Boatwright

In this conversation, Scott Boatwright, the CEO of Chipotle and former COO, shares insights on operational excellence and the importance of simplifying systems to boost team performance. He emphasizes that accountability often stems from structural issues rather than individual shortcomings. Scott discusses building confidence through experience, innovative strategies at Chipotle using AI for efficiency, and the leadership lessons gained from navigating challenges. He also touches on the company's commitment to healthier eating and global expansion.