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Sarah Gretczko
Head of Talent & Belonging at PayPal with 20+ years of experience in HR strategy. Brings stories of real transformation, failed pilots, business alignment, and the human side of tech.
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May 4, 2025
• 52min
“We Did the Skills Work. Nothing Happened.” | PayPal’s Sarah Gretczko on The Truth About Skills Strategy
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Sarah Gretczko, Head of Talent & Belonging at PayPal, brings over 20 years of HR strategy experience to the table. She dives into why skills are just one piece of the human potential puzzle, sharing tales of transformation and lessons from failed initiatives. Sarah discusses the importance of aligning skills with real business challenges, strategies for effective change management, and how building relationships with tech vendors is crucial. Finally, she emphasizes that any skills data must address genuine problems to be truly impactful.
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