Sarah Ball

Sarah Ball, a Senior Lecturer at the University of Melbourne and former public servant, shares insights from her book on Australia's behavioral public policy. She discusses the rise of behavioral insights in decision-making and the complexities of navigating bureaucracy. Sarah delves into the ethical implications of 'nudging' in policy and shares her research experiences within the public sector. She emphasizes the importance of a citizen-centered approach and the transformative role of technology, including AI, in shaping modern public policies.