Jessie Xia, Global Chief Information Officer at ThoughtWorks, and Sara Michelazzo, Head of Innovation and Strategy, discuss their transformative AI journey. They detail early experiments using Google Gemini, running hackathons, and building cross-functional teams for safe AI adoption. Jessie and Sara emphasize balancing experimentation with measurable outcomes, highlighting 80% automation in IT support. They also explore Notebook LM use cases and the need for mindset shifts to achieve full AI integration, all while focusing on impactful business workflows.
