David Zierler, the Ronald and Maxine Linde Director of the Caltech Heritage Project, shares his extensive experience in oral history, highlighting its role in human connection. Sara Baum, an oral history transcription specialist, discusses best practices in managing and transcribing interviews. They explore the advantages and biases of oral history, effective technologies, and the workflow from recording to transcription. Zierler also shares insights from compiling oral histories for institutional history projects, showcasing how they help preserve valuable narratives.