Sam Flynn, COO and co-founder of Josef, a legal tech innovator dedicated to self-service tools for justice, shares insights into the real-world impact of legal tech. He defends Retrieval-Augmented Generation (RAG) as essential for AI in law, arguing that foundational work and data integrity are crucial. Flynn highlights Josef’s successful projects with clients like L’Oréal, which enhance efficiency and empower non-experts. The discussion includes the Roxanne project, an AI tool aiding New York tenants, illustrating the potential of legal tech to improve access to justice.