Sally Lait

Sally Lait, Senior Engineering Manager at Monzo, shares insights on cultivating exceptional engineering culture in rapidly scaling fintech environments. She highlights key elements like transparency, diversity, and psychological safety as foundations of Monzo's success. Sally discusses innovative tools—like Slack bots—to promote inclusive language and the importance of cultural onboarding. She stresses the significance of hiring for values, recognizing signs of a weak culture, and balancing gradual change with visible communication, all while keeping the insights engaging and practical.